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Terms and Conditions
Payment for custom orders is due whenever you're ready! All I ask is that you keep me informed on when to expect a payment. If I have to order fabric for a custom order than I require a 50% deposit of the total down, which is non-refundable; Total cost of custom order fabric is also non-refundable. For pre-made items, payment is due at time of purchase.
For existing orders if I already start your order and you need to cancel there is a 20% of the total down restocking fee.
I ship at the soonest possible time after I have received payment! For custom orders, please allow for a maximum of two weeks or more if im busy for me to ship, or message me for a accurate shipping time since I'll need extra time to create them. Shipping is always free if you're located in the United States. For other countries, please message me for an accurate shipping cost. If I do over-charge for shipping, I will gladly refund the difference!
Refunds and Exchanges:
I do not accept any returns, refunds, nor exchanges. I post lots of pictures and name every detail I can think of in the description, so make sure you look at all the photos and read the descriptions if you're not sure about an item.
On rare occasions I will remake a item if I did happen to miss something. If you are completely unhappy with the item, please let me know! I will gladly work with you! :)